Customer Service

How To Personalise Your Ecommerce Experience What does it mean to “personalise” an e-commerce experience? Personalising goes further than starting...

Shopify’s got lots of tools to run your store, straight from your phone Most of the merchants we speak with...

Your customers need help in different ways. Here’s how to give it to them. My brother and I agree on...

I love live chat. I don’t use it often, but sometimes there are websites that have so much information and...

How you can find out what your customers really want Understanding your customers is an incredibly crucial part of succeeding...

How to turn every customer complaint into a positive for your company Have you ever talked to a friend who...